POLICY OF PROTECTION OF PERSONAL DATA
Who is responsible for the treatment of your personal data?
Identity: ROTIBIKE, SL (“ROTIBIKE”)
Registered office: C / Mossen Joan Aguiló 10, Manacor (Mallorca)
VAT number: B- 65272742
Email: rotibikealles@gmail.com
Telephone: (+34) 902.732.338
For what purpose do we process your personal data?
We process the information provided by the user in order to manage requests for information made through the Website, send you communications about news or commercial offers from ROTIBIKE that may be of interest to you (also electronically) and from third-party sponsors with those that ROTIBIKE has signed a sponsorship agreement in the sectors that appear in this link (1) and, where appropriate, the online purchase of the products that appear on our Website.
How long will we keep your data for?
The personal data provided will be kept as long as its deletion is not requested by the user.
However, the personal data of users who contract products through the Website will be kept for a minimum period of six years in accordance with current regulations.
What is the legitimacy for the treatment of your data?
The legal basis for data processing is the consent of the user provided by accepting the data processing clause and, in the case of contracting products, also based on the execution of the contract.
In the forms of the Website, it will be necessary for the user to fill in the fields marked as "mandatory". If all the personal data required by ROTIBIKE is not provided, it could imply incomplete attention to the requested request or, where appropriate, the purchase made, the impossibility of receiving commercial communications.
The user must communicate to ROTIBIKE their current personal data so that the information contained in their files is updated and error-free.
The user has the right to withdraw their consent at any time without retroactively affecting the processing of personal data carried out up to that moment.
To which recipients will your data be communicated?
We may share your data with the sponsors referred to above to send you electronic commercial communications that may be of interest to you.
Likewise, for the purchase of any product through the Website, the user's data may be transferred to courier and logistics companies such as ASM, DHL EXPRESS, PAACK, GLS or PUNTO PACK, in order to carry out the delivery and / or or return of products and payment companies or platforms such as PAGA MAS TARDE or PAYPAL.
In the case of the return of products purchased through the Website, ROTIBIKE may communicate the data of the users to CAIXABANK or BANCO SABADELL ATLÁNTICO so that they can reimburse the order.
For commercial communications, ROTIBIKE has contracted the service with MAILCHIMP under the EU-US Privacy Shield agreement available at https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active and SALES FORCE under the EU-US agreement. Privacy Shield available at https://www.privacyshield.gov/participant?id=a2zt0000000KzLyAAK&status=Active.
What are your rights when you provide us with your personal data?
Any user has the right to obtain confirmation on whether at ROTIBIKE we are treating personal data that concerns them or not.
The user can exercise his right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, request its cancellation or deletion when the data is no longer necessary for the purposes that were collected.
The user may also request the limitation and opposition to the processing of their data, in certain circumstances and for reasons related to their particular situation.
The user may exercise the rights referred to above, under the terms and conditions provided in current legislation, at the registered office of ROTIBIKE or request it by email to rotibikealles@gmail.com.
In the event that you do not get a satisfactory answer and want to make a claim or obtain more information about any of these rights, you can go to the Spanish Agency for Data Protection (www.agpd.es - C / Jorge Juan, 6 from Madrid).
(1) Government service companies, health services, telecommunications and communication services such as Criteo, Google, Facebook or Instagram, banking services, legal and legal services, hospitality, tourism and commerce, security and transport, financial, health, food , drinks, education, chemical, mechanical and textile