Who are we?
We are an online bicycle company in Manacor and we distribute to all the Balearic Islands.
I mean Our main activity is to sell competition bikes of different modalities:
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Cross country
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Trail
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Enduro
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Decline performance
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Gravel
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MTB
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Road
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I mean
- City bikes
- Helmets
- Shoes
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Mission:
The company's mission is to provide quality service in the cycling sector, obtaining customer satisfaction by providing quality bicycles and accessories, offering the possibility of choosing between different products.
The main mission of the company is to offer a personalized service, attending to all the doubts and suggestions of each client.
Different types of clients are described:
-A bicycle enthusiast customer who wants to specialize in this sport and needs to know information about the different modalities, qualities, sizes, material, etc.
-Expert client.
-Customer looking for a healthy and sustainable means of transport.
In addition, the company will notify customers who have subscribed of new promotions, new products ... by email before making it publicly known.
In conclusion, the mission of the company is to serve and satisfy the needs of the client. And we must also highlight the ecological awareness that a company in this sector transmits, offering a sustainable means of transport for the environment.
Vision:
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The vision of this small company is to start as an unknown company but with the main objective of being, in the medium term, a well-known company in the Balearic Islands and being able to compete with the strongest companies in the sector.
On the other hand, we not only plan to work at the Balearic level, but to be able to grow at the national level.
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Values:
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The company's values ​​respond to people associated with sports, design, ecology and technology.
The main value is the quality and satisfaction of customer needs. For this reason, very personalized attention will be offered in order to improve the service and anticipate future customer needs. This is not only about satisfying the client but also because of the good publicity made by word of mouth.
Ecology will be another pillar on which the company is based. This is a strong point of the sector compared to other means of transport.
Among others, activity and well-being, teamwork, generosity and health stand out.